Terms of service

These terms govern your use of Brava. By connecting an advertising account you accept them. If you are agreeing on behalf of a company, you confirm you are authorised to bind it.

Brava is operated by the team that runs nexus.beansmile.ai, who are the party you are contracting with and who answer at nexusainb@gmail.com. The governing law and forum for disputes are not yet settled, and are stated here rather than guessed; until they are, the mandatory consumer and business protections of your own country continue to apply to you in full.

Brava reads the advertising accounts you connect, examines their performance against rules, and proposes changes. You review each proposal and decide. When you approve one, we apply it to the platform on your behalf and record what was done.

This is the central commitment of the service, and it is enforced in the software rather than merely promised: no change reaches an advertising platform without a recorded human approval. The suggestions are produced automatically; acting on them is not.

Every applied change is written to a permanent record — what changed, from what value to what value, who approved it, and when. You can read that record at any time.

We never hold, receive or disburse your advertising budget. You continue to pay Google and Meta directly on whatever billing arrangement you have with them. A change we apply on your instruction can raise or lower what you spend with those platforms, and that spend is between you and them.

We do not promise that your advertising will perform better. The proposals rest on your own historical figures and on rules that encode common practice; advertising results depend on your market, your creative, your competitors and the platforms’ own systems, none of which we control. Nothing in the product is a guarantee of results, and no figure shown as a projection is a promise of one.

We also depend on Google’s and Meta’s systems being available and accurate. When they are down, rate-limited, or reporting late, we may be unable to sync or to apply an approved change.

Do not use the service to break the law or the platforms’ policies, to reach accounts you have no authority over, to probe or disrupt our systems, or to resell access without our written agreement.

Any fees are those separately agreed with you in writing. These terms do not by themselves create a charge.

We may change, suspend or discontinue features. If a change materially reduces what the service does for you, we will tell you by email before it takes effect. We may suspend an account immediately where continuing would breach a platform’s terms or the law, or where the account is being used to attack our systems.

To the extent the law allows, we are not liable for lost profits, lost revenue, or advertising spend that did not produce the return you hoped for, and our total liability is limited to the fees you paid us in the twelve months before the claim. Nothing here limits liability that cannot lawfully be limited — including for death or personal injury caused by negligence, or for fraud.

You can disconnect a platform or close your account at any time. Disconnecting deletes the stored credential and stops all further syncing and changes. It does not by itself erase the advertising data already collected — the privacy policy explains what remains and how to have it removed. The record of changes already applied is retained as the audit trail of actions taken on your accounts.

If we change these terms materially we will tell connected customers by email before the change takes effect. The date at the top is the date of the version you are reading. Questions go to nexusainb@gmail.com.